Recommended Resources How to structure the share provisions of a corporation Inc. Magazine – How to start a customer rewards program The top 10 rewards programs in Canada Clients From Hell Red Rules vs. Blue Rules – Can You Afford to Lose Customers Because “That’s the Policy”? The 7 Steps of a Sale Why Online Shoppers Leave Without Paying The Dos & Don’ts of Creating a Business Plan – with useful links that help you to create your own Recommended Blogs http://www.hubspot.com/ http://www.marketingprofs.com/