Great article on companies that rely on automated phone systems.
http://smallbiztrends.com/2015/06/customer-service-automation-frustrating-customers.html#comments
Buy My Book
Recent Posts
- Is There Such a Thing As Global Business Ethics October 16, 2017
- Business Works Youth – Open House November 17, 2015
- Business Works Youth – Entrepreneurship for the Less Advantaged November 6, 2015
- Introduction to The 5 Parts of Profit July 7, 2015
Latest Tweets
- My answer to How can I start a chemical business despite not having a chemistry background? How do I formulate diff… https://t.co/KdFMO5Feth, Mar 26
- My answer to Is it true that touching "metallic" tellurium (actually a metalloid) with our bare hands can make us s… https://t.co/TnnoaRaWRa, Aug 8
- My answer to Why do you use salt to quicken boiling water when salt actually makes it take longer to boil? https://t.co/mtak5kIBLw, Feb 5